Outage in Shopify
Some customers may experience performance issues with Shop Pay Installments
Resolved MinorIncident Report
Some customers may experience processing issues with Shop Pay Installments. Payments are not processing as expected.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 01/22/2026 04:32PM
Between 15:28-15:45 UTC, some customers experienced issues with Shop Pay Instalments. This was a result of Affirm's US Checkout Availability Degradation noted on their status page here: https://status.affirm.com/incidents/5mrlkgsbpbtq
INVESTIGATING
about 5 hours ago - at 01/22/2026 03:57PM
Some customers may experience processing issues with Shop Pay Installments. Payments are not processing as expected.
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