Outage in ShopKeep

Credit Card Processing

Resolved Minor

September 18, 2022 - Started over 3 years ago - Lasted 38 minutes
Official incident page

Incident Report

Our payment gateway is currently experiencing intermittent connectivity, meaning you may see issues processing credit card payments. We are working with the gateway to restore full service as soon as possible and will report back soon. Please subscribe to updates on this page for new information as we uncover it.

Components affected

ShopKeep Credit Cards

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 09/19/2022 02:22AM

A fix has been implemented and we are monitoring the results. You can expect to see transaction processing return to normal performance levels over the next hour.

IDENTIFIED over 3 years ago - at 09/19/2022 02:11AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 3 years ago - at 09/19/2022 02:04AM

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