Outage in ShopKeep

Gateway error

Resolved Minor
December 09, 2022 - Started about 3 years ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified an issue with our Payment gateway which seems to have been a knock on effect from a Company called Cloudflare's outage. We are monitoring the situation and will update you as we have more information.
Components affected
ShopKeep .com ShopKeep Credit Cards

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 12/09/2022 10:21PM

This incident has been resolved.

MONITORING about 3 years ago - at 12/09/2022 06:22PM

Please “Get Updates” from the register and process a transaction. A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 12/09/2022 05:38PM

We have identified an issue with our Payment gateway which seems to have been a knock on effect from a Company called Cloudflare's outage. We are monitoring the situation and will update you as we have more information.

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