Outage in ShopKeep

Gateway error

Resolved Minor
December 09, 2022 - Started over 2 years ago - Lasted about 5 hours
Official incident page

Need to monitor ShopKeep outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ShopKeep, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue with our Payment gateway which seems to have been a knock on effect from a Company called Cloudflare's outage. We are monitoring the situation and will update you as we have more information.
Components affected
ShopKeep .com ShopKeep Credit Cards
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 12/09/2022 10:21PM

This incident has been resolved.

MONITORING over 2 years ago - at 12/09/2022 06:22PM

Please “Get Updates” from the register and process a transaction. A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 12/09/2022 05:38PM

We have identified an issue with our Payment gateway which seems to have been a knock on effect from a Company called Cloudflare's outage. We are monitoring the situation and will update you as we have more information.

Latest ShopKeep outages

iOS 17.1 Crash Behavior- DO NOT UPDATE IOS TO 17.1 - over 1 year ago
Partial Outage - Clover Mini Generation 1/2 NFC Payments - over 1 year ago
Ecommerce Item Sync - Degraded Performance - almost 2 years ago
Ecommerce Item Sync - Degraded Performance - almost 2 years ago
BackOffice and eCommerce Outage - almost 2 years ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3968 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook