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SHOPLINE Outage History

Every past SHOPLINE outage tracked by IsDown, with detection times, duration, and resolution details.

There were 104 SHOPLINE outages since October 2020. The 5 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 12, 2026

May 2026: [TW ][物流] 7-11 超商取貨服務故障

Detected May 12, 2026 2:54 AM EDT · Resolved May 12, 2026 3:23 AM EDT · Duration 29 minutes

SHOPLINE's 7-11 convenience store pickup service experienced a 29-minute outage due to abnormal host server issues at the unified digital network provider. The incident affected Taiwan's 7-11 B2C bulk shipping, C2C delivery service, and cross-border logistics components. The service was restored after the provider completed emergency repairs and confirmed normal operations.

Minor April 16, 2026

April 2026: [TW][SL Logistics] 新竹物流暫停服務中

Detected Apr 16, 2026 9:46 PM EDT · Resolved Apr 17, 2026 8:59 PM EDT · Duration about 23 hours

SHOPLINE's Taiwan logistics service experienced a 23.2-hour outage due to a system failure at their logistics partner, Hsinchu Logistics, preventing order shipments and package tracking operations. The incident affected all Taiwan SHOPLINE Logistics functionality, with users unable to process shipments or check delivery status. Service was restored after Hsinchu Logistics resolved their system issues and notified SHOPLINE that shipping functions were operational again.