Outage in Sierra Wireless

Service Disruption Notification - AirVantage Data Push (EU) Degradation (GNOC-2752)

Resolved Minor
April 21, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Sierra Wireless experienced a degradation in AirVantage Data Push services in Europe. Our engineers identified the root cause and implemented corrective actions restarting faulty services. We are observing improvements and currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after several hours. Impact: Affected customers may have experienced delays or failures in Data Push services on the AirVantage EU platform. We will provide an update as soon as we have additional information.
Components affected
Sierra Wireless Data Push (EU)
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/21/2023 01:21PM

This incident has been resolved.

MONITORING over 2 years ago - at 04/21/2023 11:00AM

Sierra Wireless experienced a degradation in AirVantage Data Push services in Europe. Our engineers identified the root cause and implemented corrective actions restarting faulty services. We are observing improvements and currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after several hours.

Impact: Affected customers may have experienced delays or failures in Data Push services on the AirVantage EU platform.

We will provide an update as soon as we have additional information.

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