Outage in Sierra Wireless

Service Disruption Notification - Octave Service Disruption (GNOC-3482)

Resolved Major
August 04, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Semtech/Sierra Wireless is experiencing a disruption with the Octave services listed below. Device connectivity is not affected. We have identified the root cause and are working to restore service as soon as possible. No ETR is currently available. We will provide an update as soon as we have additional information.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/04/2023 08:23PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/04/2023 06:07PM

Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.

IDENTIFIED over 1 year ago - at 08/04/2023 05:04PM

Engineers continue to work for resolution, however, ETR remains unavailable.

IDENTIFIED over 1 year ago - at 08/04/2023 03:58PM

Semtech/Sierra Wireless is experiencing a disruption with the Octave services listed below. Device connectivity is not affected. We have identified the root cause and are working to restore service as soon as possible. No ETR is currently available. We will provide an update as soon as we have additional information.

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