Partner Carrier Voice Service Incident (GNOC-3922)

This incident has been resolved.

Corrective actions have been taken to resolve this issue, and voice traffic has been restored to normal. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

We continue to see improvement with international incoming voice calls to France after the corrective actions were taken. A small percentage of subscriptions may still be affected. We will continue to work with our partner carrier until we achieve full resolution and voice traffic has been restored to normal.

No ETR is currently available. We will provide an update as soon as we have additional information.

Impact: Semtech/Sierra Wireless subscribers may be unable to receive international incoming voice calls to the Orange France region. Domestic incoming voice calls from within France to Semtech/Sierra Wireless devices are unaffected.

We continue to see improvement with international incoming voice calls to France after the corrective actions were taken. A small percentage of subscriptions may still be affected. We will continue to work with our partner carrier until we achieve full resolution and voice traffic has been restored to normal.

No ETR is currently available. We will provide an update as soon as we have additional information.

Impact: Semtech/Sierra Wireless subscribers may be unable to receive international incoming voice calls to the Orange France region. Domestic incoming voice calls from within France to Semtech/Sierra Wireless devices are unaffected.

We continue to see improvement with international incoming voice calls to France after the corrective actions were taken. A small percentage of subscriptions may still be affected. We will continue to work with our partner carrier until we achieve full resolution and voice traffic has been restored to normal.

No ETR is currently available. We will provide an update as soon as we have additional information.

Impact: Semtech/Sierra Wireless subscribers may be unable to receive international incoming voice calls to the Orange France region. Domestic incoming voice calls from within France to Semtech/Sierra Wireless devices are unaffected.

We continue to see improvement with international incoming voice calls to France after the corrective actions were taken. A small percentage of subscriptions may still be affected. We will continue to work with our partner carrier until we achieve full resolution and voice traffic has been restored to normal.

No ETR is currently available. We will provide an update as soon as we have additional information.

Impact: Semtech/Sierra Wireless subscribers may be unable to receive international incoming voice calls to the Orange France region. Domestic incoming voice calls from within France to Semtech/Sierra Wireless devices are unaffected.

We continue to see improvement with international incoming voice calls to France after the corrective actions were taken. A small percentage of subscriptions may still be affected. We will continue to work with our partner carrier until we achieve full resolution and voice traffic has been restored to normal.

No ETR is currently available. We will provide an update as soon as we have additional information.

Impact: Semtech/Sierra Wireless subscribers may be unable to receive international incoming voice calls to the Orange France region. Domestic incoming voice calls from within France to Semtech/Sierra Wireless devices are unaffected.

Our partner carrier continues to experience a disruption affecting Semtech/ Sierra Wireless Voice services on its carrier network. This incident has reached an upper management carrier escalation. Our leadership and engineering teams are engaged on a technical bridge with the partner carrier working toward resolution. As of now corrective actions were implemented and our engineers are seeing an 80% improvement rate in international incoming voice calls to the Orange France region and It is in improvementing trend.

No ETR is currently available. We will provide an update as soon as we have additional information.

Impact: Semtech/Sierra Wireless subscribers may be unable to receive international incoming voice calls to the Orange France region. Domestic incoming voice calls from within France to Semtech/Sierra Wireless devices are unaffected.

Our partner carrier continues to experience a disruption affecting Semtech/ Sierra Wireless Voice services on its carrier network. This incident has reached an upper management carrier escalation. Our leadership and engineering teams are engaged on a technical bridge with the partner carrier working toward resolution. As of now corrective actions were implemented and our engineers are seeing an 80% improvement rate in international incoming voice calls to the Orange France region.

No ETR is currently available. We will provide an update as soon as we have additional information.

Impact: Semtech/Sierra Wireless subscribers may be unable to receive international incoming voice calls to the Orange France region. Domestic incoming voice calls from within France to Semtech/Sierra Wireless devices are unaffected.

Our carrier partner has identified the issue & working on its network to fix it. Our engineers are also closely monitoring to ensure stability. Our engineers had already escalated this incident with the partner carrier and are working toward a resolution.
No ETR is currently available. We will provide an update as soon as we have additional information. Thanks you!!

Our partner carrier is experiencing a disruption affecting Semtech/ Sierra Wireless Voice services on its carrier network. We are investigating to determine the cause and scope of the impact. Our engineers have escalated this incident with the partner carrier and are working toward a resolution. No ETR is currently available. We will provide an update as soon as we have additional information.