Outage in Sierra Wireless

Service Disruption Notification - AirVantage (EU) Operations Delays (GNOC-4226)

Resolved Minor
November 15, 2023 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Semtech/Sierra Wireless is experiencing delays in AirVantage Operations in the European (EU) region with the services listed below. AirVantage (EU) users are experiencing delays in completing operations that they are being launched on the platform. Our engineers are investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Components affected
Sierra Wireless UI (EU) Sierra Wireless API (EU)
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 11/15/2023 06:46PM

We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

MONITORING 8 months ago - at 11/15/2023 05:37PM

Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

INVESTIGATING 8 months ago - at 11/15/2023 04:06PM

Semtech/Sierra Wireless is experiencing delays in AirVantage Operations in the European (EU) region with the services listed below. AirVantage (EU) users are experiencing delays in completing operations that they are being launched on the platform. Our engineers are investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.

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