Outage in Sierra Wireless
Service Degradation Notification for Essentials1 SIM Subscriptions in the EU and NAM Regions (GNOC-6722)
Resolved Minor
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Outage Details
Components affected
Sierra Wireless Data Sierra Wireless Voice Sierra Wireless SMS Sierra Wireless USSDLatest Updates ( sorted recent to last )
We have not observed any further issues during our monitoring period. We are considering this issue resolved.
Our partner carrier has restored service and our engineers are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.
Semtech is observing a service degradation for Essentials1 SIM subscriptions in the EU and NAM regions. Devices currently present in these regions may find it difficult to establish a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice Services.
We will provide an update as soon as we have additional information
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