Outage in Sierra Wireless

Service Impairment Notification for Vodafone in the Netherlands. (GNOC-8748)

Resolved Minor
July 07, 2025 - Started about 5 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

Semtech has observed a service impairment on the Vodafone network in the Netherlands using Essentials 2 and Essentials 5 SIMs. Our partners have been engaged to assist in determining the scope and addressing the issue. Impact potential: • Customers may experience delays and degradation in SMS, Voice, and USSD service establishment, Data sessions, and network connectivity. • Current Data sessions are not impacted; however, there may be delays in establishing new sessions. We will provide an update as soon as we have additional information. We appreciate your patience in this regard. We will provide the next update in the next 30 Minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 07/07/2025 05:45PM

We have not observed any further issues during our monitoring period. We are considering this issue resolved.

MONITORING about 4 hours ago - at 07/07/2025 04:08PM

Our engineers have observed that the service levels have returned to normal. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

INVESTIGATING about 5 hours ago - at 07/07/2025 03:19PM

Semtech has observed a service impairment on the Vodafone network in the Netherlands using Essentials 2, Essentials 5, and Advanced SIMs. Our partners have been engaged to assist in determining the scope and addressing the issue.

Impact potential:
• Customers may experience delays and degradation in SMS, Voice, and USSD service establishment, Data sessions, and network connectivity.
• Current Data sessions are not impacted; however, there may be delays in establishing new sessions.

We will provide an update as soon as we have additional information.
We appreciate your patience in this regard. We will provide the next update in the next 30 Minutes.

INVESTIGATING about 5 hours ago - at 07/07/2025 03:01PM

Semtech has observed a service impairment on the Vodafone network in the Netherlands using Essentials 2 and Essentials 5 SIMs. Our partners have been engaged to assist in determining the scope and addressing the issue.

Impact potential:
• Customers may experience delays and degradation in SMS, Voice, and USSD service establishment, Data sessions, and network connectivity.
• Current Data sessions are not impacted; however, there may be delays in establishing new sessions.

We will provide an update as soon as we have additional information.
We appreciate your patience in this regard. We will provide the next update in the next 30 Minutes.

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