Outage in Sierra Wireless
Service degradation Notification for Essentials5 SIM Subscription in EU & NAM Region (GNOC-9754)
Resolved Minor
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Outage Details
Our monitoring tool has indicated a potential degradation in our services. We are investigating it, and we will get back to you.
A detailed update will be provided within 15 minutes.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/07/2025 12:31PM
This incident has been resolved.
MONITORING
1 day ago - at 10/07/2025 11:26AM
The cause has been identified and corrective actions have been taken. Our monitoring systems is showing services have returned to normal. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.
INVESTIGATING
1 day ago - at 10/07/2025 10:06AM
We are currently observing service degradation in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact:
Impacted devices may experience delays in Data, SMS & Voice services.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
INVESTIGATING
1 day ago - at 10/07/2025 09:51AM
Our monitoring tool has indicated a potential degradation in our services. We are investigating it, and we will get back to you.
A detailed update will be provided within 15 minutes.
Latest Sierra Wireless outages
Service degradation Notification for Smart Connectivity users on Telia Sweden (GNOC-9603) - 16 days ago
Essentials5 Subscriptions Degradation for the Cities of Paltamo and Puolanka, Finland, Over the DNA Network. (GNOC-9428) - about 1 month ago
Essentials5 Subscriptions Degradation in EU Region Service Notification: (GNOC-9404) - about 1 month ago
Service degradation Notification for Smart Connectivity SIM Subscription in EU/NAM Region (GNOC-9345) - about 1 month ago
Verizon Network Service Disruption Notification (GNOC-9321) - about 1 month ago
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