Outage in Sierra Wireless
Essentials1 Service Notification: (GNOC-10520)
Resolved MinorIncident Report
Our monitoring systems have alerted anomalies to key performance indicators for some Essentials1 SIM subscriptions.
- Service impact has NOT been confirmed.
- Engineers are actively investigating.
We will provide additional details in 15 minutes.
Components affected
Sierra Wireless Data Sierra Wireless SMS Sierra Wireless Voice Sierra Wireless USSDNeed to monitor Sierra Wireless outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/09/2025 07:12AM
This incident has been resolved.
MONITORING
about 2 months ago - at 12/09/2025 04:12AM
We have observed that traffic is recovering through our monitoring systems.
We are monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.
INVESTIGATING
about 2 months ago - at 12/09/2025 02:18AM
We are currently observing service degradation with Essential1 service. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact:
Customers using Semtech’s Essentials 1 offer may be experiencing some issues establishing network connectivity.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
INVESTIGATING
about 2 months ago - at 12/09/2025 02:06AM
Our monitoring systems have alerted anomalies to key performance indicators for some Essentials1 SIM subscriptions.
- Service impact has NOT been confirmed.
- Engineers are actively investigating.
We will provide additional details in 15 minutes.
Latest Sierra Wireless outages
Service Degradation Notification for Essentials1 SIM Subscriptions in the EU and NAM Regions (GNOC10687) - 26 days ago
Service Degradation Notification for AirVantage (EU) Login and API (GNOC-10622) - about 1 month ago
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