Outage in Sierra Wireless

Essentials1 Service Notification: (GNOC-10520)

Resolved Minor
December 09, 2025 - Started 2 days ago - Lasted about 5 hours
Official incident page

Incident Report

Our monitoring systems have alerted anomalies to key performance indicators for some Essentials1 SIM subscriptions. - Service impact has NOT been confirmed. - Engineers are actively investigating. We will provide additional details in 15 minutes.
Components affected
Sierra Wireless Data Sierra Wireless SMS Sierra Wireless Voice Sierra Wireless USSD

Need to monitor Sierra Wireless outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 12/09/2025 07:12AM

This incident has been resolved.

MONITORING 2 days ago - at 12/09/2025 04:12AM

We have observed that traffic is recovering through our monitoring systems.
We are monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

INVESTIGATING 2 days ago - at 12/09/2025 02:18AM

We are currently observing service degradation with Essential1 service. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.

Impact:
Customers using Semtech’s Essentials 1 offer may be experiencing some issues establishing network connectivity.

We appreciate your patience in this regard. We will provide the next update within 2 hours.

INVESTIGATING 2 days ago - at 12/09/2025 02:06AM

Our monitoring systems have alerted anomalies to key performance indicators for some Essentials1 SIM subscriptions.

- Service impact has NOT been confirmed.
- Engineers are actively investigating.

We will provide additional details in 15 minutes.

Latest Sierra Wireless outages

Service Degradation Notification for Essentials1, Essentials 5 and Maingate Subscriptions in Sweden using VPLMN Telia Sverige AB Network (GNOC-10536) - 2 days ago
Service degradation Notification for Essentials5 SIM Subscription in EU & NAM Region (GNOC-10386) - 16 days ago
Service Disturbance Notification – Essentials 5 Subscription in Global Markets (GNOC-10343) - 21 days ago
Service Disruption Notification - IMaestro Platform (GNOC-10312) - 23 days ago
Service Degradation Notification – Essentials 3 and Advance SIMs In the UK Over the EE Network (GNOC-10310) - 23 days ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook