Outage in Sierra Wireless
Service Degradation Notification for Enhanced Carrier Connectivity (ECC) MES SMS (GNOC-10596)
Resolved MinorIncident Report
We have received reports of possible service impact to MES SMS subscriptions. We are investigating to determine cause and scope.
We will provide additional details in 15 minutes.
Components affected
Sierra Wireless MES - SMSNeed to monitor Sierra Wireless outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 12/16/2025 08:50AM
This incident has been resolved.
MONITORING
about 15 hours ago - at 12/16/2025 07:33AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 18 hours ago - at 12/16/2025 05:16AM
Our partner carrier is currently experiencing degradation on their network. Semtech is actively working with our partner carrier to resolve the issue.
Impact:
Customers may experience slowness and issues while using the SMS services.
Next Update: We will provide a status update within the next 2 hours.
INVESTIGATING
about 18 hours ago - at 12/16/2025 05:04AM
We have received reports of possible service impact to MES SMS subscriptions. We are investigating to determine cause and scope.
We will provide additional details in 15 minutes.
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