Outage in Sierra Wireless

Service Degradation Notification for AirVantage (EU) Login and API (GNOC-10622)

Resolved Minor
December 17, 2025 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently observing intermittent alerts on the AirVantage EU platform. Our team is actively working on the issue and will provide updates if there are any changes.

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 12/18/2025 02:02AM

The issue has been resolved and the AirVantage EU platform is operating normally. No further anomalies were observed.

MONITORING about 10 hours ago - at 12/18/2025 12:27AM

The issue appears to have passed and the AirVantage EU platform is currently operating normally. Monitoring remains in place while we validate the root cause with component owners.

INVESTIGATING about 11 hours ago - at 12/17/2025 11:53PM

We are currently observing intermittent alerts on the AirVantage EU platform. Our team is actively working on the issue and will provide updates if there are any changes.

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