Outage in Sierra Wireless
Service degradation Notification for Essentials5 SIM Subscription in EU Region (GNOC-11099)
Resolved MinorIncident Report
We are currently observing service degradation in the EU Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact:
Impacted devices may experience delays in Data.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 02/05/2026 06:21AM
This incident has been resolved.
INVESTIGATING
2 days ago - at 02/05/2026 03:27AM
Services have restored. Our engineers continue to observe improvements in our partner carrier network.
We are closely monitoring to ensure stability. If there are no further impacts, we will consider this resolved after our monitoring period.
INVESTIGATING
2 days ago - at 02/05/2026 03:02AM
Service degradation in the EU Region continues. Customer in Algeria using VPLMN Wataniya Télécom Algérie and Algérie Telecom Mobile may experience delay/impact in Data services. Semtech is working with our partner carrier to determine the scope and cause.
Impact:
Impacted devices may experience delay/impact in Data services.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
INVESTIGATING
2 days ago - at 02/05/2026 01:13AM
We are currently observing service degradation in the EU Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact:
Impacted devices may experience delays in Data.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
Latest Sierra Wireless outages
Service Impairment Notification - Nationwide Verizon North America Outage (GNOC-10837) - 23 days ago
Service Disruption Notification - MES SMS Delivery Degradation (GNOC-10671) - about 1 month ago
Service Degradation Notification for Essentials1 SIM Subscriptions in the EU and NAM Regions (GNOC10687) - about 1 month ago
Service Disruption Notification in North America - ECC customers (GNOC-10681) - about 1 month ago
Service Degradation Notification for AirVantage (EU) Login and API (GNOC-10622) - about 2 months ago
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