Outage in Sinch
Service Degradation - Customer Dashboard
Resolved MinorIncident Report
Summary AI Generated
**Sinch – Customer Dashboard Service Degradation** The Analytics component of Sinch's customer dashboard (dashboard.sinch.com) experienced degradation in the US region, lasting approximately 12 hours. The engineering team investigated and resolved the incident, restoring full functionality.
We are currently facing a service degradation on the customer dashboard, Dashboard.sinch.com.
Impact: Analytics is currently degraded in the US region.
Our engineering team is working to restore full functionality as soon as possible.
For any inquiries, please contact support@sinch.com.
Components affected
Sinch AnalyticsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 08/27/2026 11:05AM
This incident has been resolved.
Incident start time: 2026-08-26 20:32 UTC
Incident end time: 2026-08-27 05:09 UTC
INVESTIGATING
9 days ago - at 08/27/2026 07:05AM
We are continuing to investigate this issue.
INVESTIGATING
9 days ago - at 08/27/2026 03:04AM
We are continuing to investigate this issue.
INVESTIGATING
9 days ago - at 08/27/2026 12:12AM
We are continuing to investigate this issue.
INVESTIGATING
9 days ago - at 08/26/2026 10:47PM
We are currently facing a service degradation on the customer dashboard, Dashboard.sinch.com.
Impact: Analytics is currently degraded in the US region.
Our engineering team is working to restore full functionality as soon as possible.
For any inquiries, please contact support@sinch.com.
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