Outage in Sinch
Service Degradation - Verification - Okta integration
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced a 2-hour service degradation on August 27, 2026, affecting SMS Verification and Verification Text-to-Speech for clients using Okta integrations. Clients encountered failed verification requests submitted via the Okta endpoint during this period. The incident was resolved by 03:35 UTC.
We are currently observing issues with our Verification services for clients using Okta integrations.
Incident Start Time: 2026-08-27 00:20 UTC
Impact: Clients will experience failed attempts when submitting verification requests via the Okta endpoint.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding while we work to resolve the issue.
For further information or assistance, please contact us at support@sinch.com.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 08/27/2026 04:48AM
This incident has been resolved.
Incident Start Time: 2026-08-27 00:20 UTC
Incident End Time: 2026-08-27 03:35 UTC
INVESTIGATING
9 days ago - at 08/27/2026 02:54AM
We are currently observing issues with our Verification services for clients using Okta integrations.
Incident Start Time: 2026-08-27 00:20 UTC
Impact: Clients will experience failed attempts when submitting verification requests via the Okta endpoint.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding while we work to resolve the issue.
For further information or assistance, please contact us at support@sinch.com.
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