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Outage in Sinch

Delivery Issue Kuwait - Ooredoo

Resolved Minor
August 28, 2026 - Started 7 days ago - Lasted about 21 hours
Official incident page

Incident Report

Summary AI Generated

Sinch experienced SMS delivery issues on the Kuwait Ooredoo network beginning August 28, 2026 at 19:18 UTC, lasting approximately 20 hours. The incident affected the EMEA SMS component, causing delayed outbound and inbound messages along with missing or late delivery receipts. The issue was resolved by August 29, 2026 at 14:07 UTC.

We are currently observing delivery issues in Kuwait - Ooredoo Incident Start Time: 2026-08-28 19:18 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - EMEA

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 08/29/2026 04:31PM

This incident has been resolved.

Incident Start Time: 2026-08-28 19:18 UTC
Incident End Time: 2026-08-29 14:07 UTC

INVESTIGATING 7 days ago - at 08/29/2026 04:05AM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 08/28/2026 11:05PM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 08/28/2026 08:53PM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 08/28/2026 07:39PM

We are currently observing delivery issues in Kuwait - Ooredoo

Incident Start Time: 2026-08-28 19:18 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

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