Outage in Sinch
Delivery Issue Guatemala - Tigo
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues on the Guatemala Tigo network lasting approximately 3.3 hours, beginning September 30, 2026 at 20:59 UTC. The incident affected the LATAM SMS component, causing delayed outbound and inbound messages, along with missing and late delivery receipts. A fix was implemented by 23:55 UTC, with the incident fully resolved by 00:35 UTC on October 1.
We are currently observing delivery issues in Guatemala - Tigo
Incident Start Time: 2026-09-30 20:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - LATAMTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/01/2026 12:35AM
This incident has been resolved.
Incident Start Time: 2026-09-30 20:59 UTC
Incident End Time: 2026-09-30 23:31 UTC
MONITORING
2 days ago - at 09/30/2026 11:55PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 09/30/2026 09:22PM
We are currently observing delivery issues in Guatemala - Tigo
Incident Start Time: 2026-09-30 20:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Latest Sinch outages
Calling Degradation - PSTN - 1 day ago
Post-Incident Notification - RTCx Services - US - 2 days ago
Delivery Issue Guatemala - Tigo - 3 days ago
Delivery Issue Qatar - Ooredoo Qatar - 4 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
