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Outage in Sinch

Calling Degradation - PSTN

Resolved Minor
October 02, 2026 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

We want to inform you that we experienced a performance degradation impacting our Calling service. Incident Start Time: 2026-10-02 05:51 UTC Incident End Time: 2026-10-02 09:05 UTC Impact: Customers may have experienced failed attempts when making PSTN outbound calls. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding while we worked to resolve the issue. For further information or assistance, please contact us at support@sinch.com.

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RESOLVED about 21 hours ago - at 10/02/2026 10:20AM

We want to inform you that we experienced a performance degradation impacting our Calling service.

Incident Start Time: 2026-10-02 05:51 UTC
Incident End Time: 2026-10-02 09:05 UTC

Impact: Customers may have experienced failed attempts when making PSTN outbound calls.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding while we worked to resolve the issue.

For further information or assistance, please contact us at support@sinch.com.

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