Outage in Sinch
Service Degradation - 10DLC Campaign Provisioning
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced a 2.3-hour service degradation affecting 10DLC campaign provisioning within the Numbers Administration and US Campaigns components. During this period, clients encountered intermittent delays and failures when provisioning 10DLC campaigns. The incident was resolved by 18:12 UTC on October 1, 2026.
We are currently experiencing a service degradation affecting 10DLC campaign provisioning.
Impact: Clients may experience intermittent issues, including delays or failures, when provisioning 10DLC campaigns.
Incident Start Time: 2026-10-01 14:29 UTC
We are actively investigating and will provide further updates as more information becomes available.
For any inquiries, please contact us at support@sinch.com.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/01/2026 06:51PM
This incident has been resolved.
Incident Start Time: 2026-10-01 14:29 UTC
Incident End Time: 2026-10-01 18:12 UTC
INVESTIGATING
1 day ago - at 10/01/2026 04:36PM
We are currently experiencing a service degradation affecting 10DLC campaign provisioning.
Impact: Clients may experience intermittent issues, including delays or failures, when provisioning 10DLC campaigns.
Incident Start Time: 2026-10-01 14:29 UTC
We are actively investigating and will provide further updates as more information becomes available.
For any inquiries, please contact us at support@sinch.com.
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