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Outage in Sinch

Post-Incident Notification - RTCx Services - US

Resolved Minor
October 01, 2026 - Started 2 days ago - Lasted about 4 hours
Official incident page

Incident Report

We experienced an issue causing degradation for RTCx services in the US region. The issue was identified and a fix deployed to resolve the issue Incident Start Time: 2026-10-01 8:00 UTC Incident End Time: 2026-05-06 9:36 UTC Impact: Some traffic could have been delayed and/or rejected If you have any questions, please contact support@sinch.com

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RESOLVED 2 days ago - at 10/01/2026 10:28AM

We experienced an issue causing degradation for RTCx services in the US region.

The issue was identified and a fix deployed to resolve the issue

Incident Start Time: 2026-10-01 8:00 UTC
Incident End Time: 2026-05-06 9:36 UTC

Impact: Some traffic could have been delayed and/or rejected

If you have any questions, please contact support@sinch.com

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