**Sinch experienced SMS delivery issues affecting the OneNZ network in New Zealand on October 4, 2026, lasting approximately two hours (11:06–13:08 UTC).** The incident impacted outbound and inbound messages, along with missing and delayed delivery receipts across the APAC SMS infrastructure. The issue was resolved by 13:08 UTC, with the incident formally closed at 15:06 UTC.
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This incident has been resolved.
Incident Start Time: 2026-10-04 11:06 UTC
Incident End Time: 2026-10-04 13:08 UTC
We are currently observing delivery issues New Zealand - OneNZ
Incident Start Time: 2026-10-04 11:06 UTC.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
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