Outage in Sitoo

API: Disruptions on the webhooks service

Resolved Minor
October 13, 2022 - Started about 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

The webhooks service is queueing up events and only a few are delivered to the destination. This causes events to have a delay before being delivered. We are currently investigating this issue together with AWS.
Components affected
Sitoo Platform

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 10/13/2022 04:39PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 10/13/2022 03:21PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 3 years ago - at 10/13/2022 01:09PM

The webhooks service is queueing up events and only a few are delivered to the destination. This causes events to have a delay before being delivered. We are currently investigating this issue together with AWS.

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