Outage in Sitoo

Issues with Split Payments via Adyen on POS iOS

Resolved Minor
March 12, 2025 - Started about 1 month ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently experiencing an issue affecting split payments when using Adyen as the payment method. When attempting to make a partial payment through Adyen.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/13/2025 10:15AM

This incident has been resolved with the new version 1.92. We will continue to monitor the status.

MONITORING about 1 month ago - at 03/12/2025 08:17PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 03/12/2025 08:17PM

POS iOS version 1.92 has been released with a fix for this issue. The update has been pushed to the AppStore and should be available shortly for download.

IDENTIFIED about 1 month ago - at 03/12/2025 05:07PM

We have identified that the issue specifically affects iOS version 1.91. We recommend not installing or upgrading to version 1.91. We are working to fix this issue.
Only a small number of customers are affected.

INVESTIGATING about 1 month ago - at 03/12/2025 04:59PM

We are currently experiencing an issue affecting split payments when using Adyen as the payment method. When attempting to make a partial payment through Adyen.

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