Sitoo POS (iOS) degradation with latest release 1.86

Customers who have updated to version 1.87 report that the update has successfully resolved the previously identified issues.

Recommended Action:
In general we recommend updating to version 1.87, especially if you're currently using version 1.86 and encountering problems with Down Payments or Invoices as payment methods.

A fix has been implemented, and version 1.87 is now available on the App Store. The new release resolves the issue with Down Payments and Invoices and addresses the error relating to the migrating error to the new journal service that affected a handful of devices.

Current status:
- We have identified the issue and are working with a new release.
- The problem occurs in relation to Down Payments and Invoice as payment methods immediately after committing a booking/order, where an error message appears.
- The booking/order is still created but is simultaneously canceled in Sitoo. The product remains in the cart.
- We are also investigating an issue related to migrating the journal to the new service.
- The impact of this issue may vary depending on your specific system implementation.

Recommended Action:
If you have not yet updated to version 1.86, we strongly recommend postponing the update until hotfix 1.87 is released. If you have successfully updated to version 1.86, no action is required.

If you have any questions, please don’t hesitate to reach out to our support team. We appreciate your patience and will keep you informed as we work towards a resolution.

We are still investigating. The issue affects customers using payment methods Down payments and Invoice that has upgraded to version 1.86 on iOS (iPad and iPhone).

Note: Directly after a Commit of a booking/order an error message will be shown. The booking/order will still be created but in the same time also Cancelled in Sitoo. The product will still be in the cart. How this affects you as a customer is unique per customer depending on each customers own implementation to other systems.

We are currently experiencing issues with the latest version 1.86 of the POS App (iOS) regarding down payments. We currently don't recommend customers to update to version 1.86. Thank you for your patience.