Outage in Sitoo

Sitoo (Android) POS degradation

Resolved Minor

March 07, 2024 - Started about 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating a reported issue with the POS App for Android affecting one customer in several stores. The POS App has slow response times in the interface for store staff (up to several seconds) when performing for example scanning of products. We are investigating. Thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 03/07/2024 03:24PM

Mitigating actions had a verified effect.

MONITORING about 2 years ago - at 03/07/2024 02:05PM

We are still investigating in close cooperation with the affected customer. Some mitigating changes has been put in place and is under monitoring.

INVESTIGATING about 2 years ago - at 03/07/2024 10:29AM

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