Outage in Sitoo

Sitoo POS on Android Version 14 issue with taxfree receipts

Resolved Minor
May 16, 2024 - Started 7 months ago - Lasted about 1 month
Official incident page

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Outage Details

We are currently experiencing issues with the POS App running on devices with Android Version 14 due to a recently found bug related to taxfree receipts being printed with a LARGE font. Sitoo currently does not recommend upgrading Android devices to Android 14 (API level 34) until a bug fix has been released. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/28/2024 11:37AM

The latest release of Sitoo POS on Android (1.4.34) contains a fix for this issue.

INVESTIGATING 7 months ago - at 05/16/2024 08:59AM

We are currently experiencing issues with the POS App running on devices with Android Version 14 due to a recently found bug related to taxfree receipts being printed with a LARGE font. Sitoo currently does not recommend upgrading Android devices to Android 14 (API level 34) until a bug fix has been released. Thank you for your patience.

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