Outage in Smartsheet

Investigating some customer reports of ODBC Authorization Failed Errors when using Live Data Connector

Resolved Major
May 08, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating some customer reports of ODBC Authorization Failed Errors when using Live Data Connector. We will provide an update in 60 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/08/2024 11:30PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/08/2024 09:38PM

A fix has been implemented and we are monitoring to ensure continued stability of this feature.

INVESTIGATING over 1 year ago - at 05/08/2024 09:16PM

We are continuing to investigate some customer reports of ODBC Authorization Failed Errors when using Live Data Connector. We will provide an update in 60 minutes.

INVESTIGATING over 1 year ago - at 05/08/2024 08:20PM

We are currently investigating some customer reports of ODBC Authorization Failed Errors when using Live Data Connector. We will provide an update in 60 minutes.

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