Outage in Smartsheet

Investigating some customer reports of ODBC Authorization Failed Errors when using Live Data Connector

Resolved Major
May 08, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating some customer reports of ODBC Authorization Failed Errors when using Live Data Connector. We will provide an update in 60 minutes.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/08/2024 11:30PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/08/2024 09:38PM

A fix has been implemented and we are monitoring to ensure continued stability of this feature.

INVESTIGATING over 1 year ago - at 05/08/2024 09:16PM

We are continuing to investigate some customer reports of ODBC Authorization Failed Errors when using Live Data Connector. We will provide an update in 60 minutes.

INVESTIGATING over 1 year ago - at 05/08/2024 08:20PM

We are currently investigating some customer reports of ODBC Authorization Failed Errors when using Live Data Connector. We will provide an update in 60 minutes.

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