Outage in Smartsheet

Data Shuttle login errors

Resolved Major
October 15, 2024 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We're currently investigating customer reports of Data Shuttle login errors. Data Shuttle workflows are not impacted. We will provide regular updates as we work towards resolution.
Components affected
Smartsheet DataUploader
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/16/2024 01:49AM

This incident has been resolved.

MONITORING 2 months ago - at 10/15/2024 11:40PM

A fix has been implemented and we are monitoring to ensure stability of the service.

INVESTIGATING 2 months ago - at 10/15/2024 10:46PM

We're currently investigating customer reports of Data Shuttle login errors. Data Shuttle workflows are not impacted. We will provide regular updates as we work towards resolution.

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