Outage in Smartsheet

Smartsheet intermittent errors

Resolved Minor
May 07, 2025 - Started 29 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating some reports of intermittent errors in workflow execution, in loading dashboards and sheets, and in loading and submitting forms (including update and approval requests). We will update this status message as our investigation progresses.
Components affected
Smartsheet Dashboards Smartsheet In App Workflows Smartsheet Forms Smartsheet Sheets
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 05/07/2025 06:17PM

This incident has been resolved.

MONITORING 29 days ago - at 05/07/2025 04:08PM

We have identified the issue and have implemented a fix. We are monitoring to ensure continued stability of these features.

INVESTIGATING 29 days ago - at 05/07/2025 03:03PM

We are continuing to investigate this issue.

INVESTIGATING 29 days ago - at 05/07/2025 02:50PM

We are investigating some reports of intermittent errors in workflow execution, in loading dashboards and sheets, and in loading and submitting forms (including update and approval requests). We will update this status message as our investigation progresses.

Latest Smartsheet outages

Intermittent Smartsheet Access - 9 days ago
Smartsheet access issues and unexpected errors - about 1 month ago
Delays in Workflow Automation and Sheet Access - about 1 month ago
Unable to load Dashboards - about 1 month ago
Login attempts failures - about 2 months ago

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