Outage in Smartsheet

Permissions Errors for Newly Created Assets

Resolved Major
January 15, 2025 - Started 10 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating some customer reports of permissions errors after creating new assets. We will continue to provide frequent updates as we work towards resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/15/2025 09:24PM

This incident has been resolved.

MONITORING 10 months ago - at 01/15/2025 07:24PM

We received some customer reports of permissions errors after creating new assets between 10:20am and 11:15am Pacific Time. The errors are no longer occurring, and we are monitoring the stability of the application.

INVESTIGATING 10 months ago - at 01/15/2025 07:24PM

We are investigating some customer reports of permissions errors after creating new assets. We will continue to provide frequent updates as we work towards resolution.

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