Outage in Smartsheet

Permissions Errors for Newly Created Assets

Resolved Major
January 15, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating some customer reports of permissions errors after creating new assets. We will continue to provide frequent updates as we work towards resolution.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/15/2025 09:24PM

This incident has been resolved.

MONITORING 2 months ago - at 01/15/2025 07:24PM

We received some customer reports of permissions errors after creating new assets between 10:20am and 11:15am Pacific Time. The errors are no longer occurring, and we are monitoring the stability of the application.

INVESTIGATING 2 months ago - at 01/15/2025 07:24PM

We are investigating some customer reports of permissions errors after creating new assets. We will continue to provide frequent updates as we work towards resolution.

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