Outage in Smartsheet
Login Unavailable for Smartsheet
Resolved MajorIncident Report
Summary AI Generated
Smartsheet experienced a major outage lasting approximately 8 minutes on September 11, 2026, during which all users were unable to log in, receiving the error "We're having trouble reaching Smartsheet right now." The outage affected core platform components including Sheets, Reports, Forms, Dashboards, and both standard and SSO login. The team investigated and resolved the issue, restoring access to the platform.
We are currently investigating reports of login failing for all users, showing an error "We're having trouble reaching Smartsheet right now." Our team is actively working to resolve the issue and will provide frequent updates until we reach a monitoring status.
Components affected
Smartsheet Login Smartsheet Sheets Smartsheet Single Sign On ( Company Credentials ) Smartsheet Forms Smartsheet Reports Smartsheet DashboardsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 09/11/2026 08:21PM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 09/11/2026 08:18PM
We are currently investigating reports of login failing for all users, showing an error "We're having trouble reaching Smartsheet right now." Our team is actively working to resolve the issue and will provide frequent updates until we reach a monitoring status.
Latest Smartsheet outages
Unexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium apps - 17 days ago
Sheets in Smartsheet US are failing to load - 18 days ago
Sheets, Reports, and Workflow Services Are Impacted - about 1 month ago
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