Outage in Smartsheet

Users may experience issues Log in and opening assets

Resolved Major
January 28, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

Users may experience issues Log in and opening assets. Our team is actively investigating this issue and working to identify the root cause. We apologize for any inconvenience this may cause and appreciate your patience as we work toward a resolution.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/28/2025 02:55AM

This incident has been resolved.

MONITORING about 1 month ago - at 01/28/2025 01:21AM

A fix has been implemented and we are monitoring to ensure continued stability of this feature.

INVESTIGATING about 1 month ago - at 01/28/2025 01:05AM

Users may experience issues Log in and opening assets.
Our team is actively investigating this issue and working to identify the root cause. We apologize for any inconvenience this may cause and appreciate your patience as we work toward a resolution.

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