Outage in Smokeball USA
Communicate messages not loading on the main screen
Resolved MajorIncident Report
We are aware of issues loading Communicate messages. Our team is investigating. Messages do load on a matter level. Thank you for your patience.
Components affected
Smokeball USA Smokeball Communicate MessagingNeed to monitor Smokeball USA outages?
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 04/01/2025 03:59PM
We have resolved the issue with Communicate Messages not loading. You should now see the messages. If you don't, please refresh the Communicate Messages tab or close and open Smokeball. Thank you for your patience.
IDENTIFIED
7 months ago - at 04/01/2025 03:45PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 months ago - at 04/01/2025 02:58PM
We are aware of issues loading Communicate messages. Our team is investigating. Messages do load on a matter level. Thank you for your patience.
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