Smokeball USA experienced a major incident affecting document searching functionality both globally and on individual matters across desktop and web applications. The search component was impacted for 2.2 hours while the team investigated and implemented a fix. The incident was resolved after the issue was identified and appropriate fixes were deployed.
This incident has been resolved.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
We are investigating issues with document searching both globally and on matters. This is impacting the desktop and web applications. Thank you for your patience.
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