Outage in Smokeball USA

Activity tracking delays

Resolved Major

February 24, 2026 - Started 14 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Smokeball USA experienced delays with activity tracking that prevented activities from appearing in the activity tab and disrupted pending time entry generation for users with Auto:Time enabled. The service disruption lasted 1.6 hours before engineers implemented a fix and restored normal functionality. All activities and pending time entries returned to normal operation after the resolution.

We are aware of delays with activity tracking. This will impact the activity tab as well as pending time entries if Auto:Time is enabled. We are investigating. Thanks!

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Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 02/24/2026 10:21PM

We have resolved the issue with the activity tracking. All activities should now be showing on the list and the pending time entries should be generating. Thank you for your patience.

MONITORING 14 days ago - at 02/24/2026 09:17PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 14 days ago - at 02/24/2026 08:47PM

We are aware of delays with activity tracking. This will impact the activity tab as well as pending time entries if Auto:Time is enabled. We are investigating. Thanks!

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