Minor
April 27, 2026
April 2026: Complaints issue
Detected
Apr 27, 2026 6:36 PM WEST
·
Resolved
Apr 28, 2026 8:14 AM WEST
·
Duration
about 14 hours
A complaints processing issue affected historical data in the SMTP service's Statistics component for 13.6 hours. While new complaints continued to be processed normally in real time, there was a delay in processing older complaint records. The engineering team investigated and resolved the issue.