SnapLogic Outage History

The SnapLogic platform experienced latency issues with pipeline preparation and execution time affecting a subset of customers in the US region from 3:15 AM to 11:30 AM PST on April 17th. The engineering team implemented remediation steps to address the performance degradation and restored service to baseline levels. The incident lasted 3.2 hours with performance returning to normal and monitoring confirming stable operation across the affected scope.

SnapLogic experienced latency issues with pipeline preparation and execution times affecting a subset of customers in the US region from 3:15 AM PST to 6:36 AM PST (8 hours total). The incident impacted the Intelligent Integration Platform, causing delays in pipeline operations for affected users. The team implemented remediation steps that restored performance to baseline levels, with monitoring confirming stable operation across the affected scope.

SnapLogic experienced a latency issue in the US region that caused customers to encounter elevated latency, intermittent processing delays, and disruptions to login functionality and task execution over a period of approximately 11 days. The issue affected the Intelligent Integration Platform and was caused by an API contributing to elevated traffic during peak periods, leading to performance degradation on the Control Plane. The incident was resolved through corrective actions on the Control Plane and a rollback from version 4.44 to the stable 4.43 GA release, with all services returning to normal performance thresholds by March 12th, 2026.

SnapLogic experienced performance degradation in the US region affecting login and API calls, causing elevated latency and intermittent processing delays for customers. The incident lasted 6.3 hours from 2:10 PM to 4:13 PM PST, with a brief additional degradation period. Remediation steps were implemented to restore performance to baseline levels, and the platform returned to stable operation with continued monitoring.

The SnapLogic platform experienced issues affecting UI/Pipeline Development services in the US region for 3.3 hours. The incident impacted production workloads and normal platform performance thresholds. The issue was fully resolved with performance restored to normal levels and ongoing monitoring implemented.

SnapLogic experienced a critical production disruption in the US region that primarily affected UI login functionality and caused general slowness for customers using production workloads. The incident impacted the Intelligent Integration Platform and was resolved by transitioning customers from Snaplex version 4.44 GA to a patched version that had been released on Friday. The service was fully restored after 4.8 hours, with all systems returning to normal performance thresholds.