Outage in Softpay
Elevated failure rate for Nets transactions
Resolved MinorIncident Report
We are currently experiencing an issue with Nets processing that may lead to an increased rate of failed transactions. Retrying failed transactions may help mitigate the impact while we work with Nets on a resolution.
Components affected
Softpay App and ServicesTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/05/2025 08:53AM
The incident has been resolved by Nets processor.
IDENTIFIED
8 months ago - at 09/05/2025 07:48AM
We are currently experiencing an issue with Nets processing that may lead to an increased rate of failed transactions. Retrying failed transactions may help mitigate the impact while we work with Nets on a resolution.
Latest Softpay outages
High error rate for transactions for some customers - 7 days ago
Issues with all transactions - about 1 month ago
Transactions interrupted 11:32-11:43 - about 2 months ago
Nets Test Env. acquiring issue - 5 months ago
Sandbox currently unavailable - 5 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
