Outage in Softpay
Elevated failure rate for Nets transactions
Resolved MinorIncident Report
We are currently experiencing an issue with Nets processing that may lead to an increased rate of failed transactions. Retrying failed transactions may help mitigate the impact while we work with Nets on a resolution.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 09/05/2025 08:53AM
The incident has been resolved by Nets processor.
IDENTIFIED
5 months ago - at 09/05/2025 07:48AM
We are currently experiencing an issue with Nets processing that may lead to an increased rate of failed transactions. Retrying failed transactions may help mitigate the impact while we work with Nets on a resolution.
Latest Softpay outages
Nets Test Env. acquiring issue - 3 months ago
Sandbox currently unavailable - 3 months ago
Transactions to Paycore integration are failing - 5 months ago
Investigating - Paycore failures. - 7 months ago
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