Outage in Softpay
Issues with some transaction processing
Resolved MinorIncident Report
We are investigating issues that affecting some transactions. Softpay's own platform is operating normally.
Components affected
Softpay App and ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/21/2026 03:31PM
Transactions are being processed successfully again. Softpay's own platform continued to operate normally throughout the minor incident.
MONITORING
3 days ago - at 05/21/2026 03:17PM
Transaction processing has resumed. We will continue to monitor the situation.
INVESTIGATING
3 days ago - at 05/21/2026 03:10PM
We are investigating issues that affecting some transactions. Softpay's own platform is operating normally.
Latest Softpay outages
Issues with transaction processing - 3 days ago
High error rate for transactions for some customers - about 1 month ago
Issues with all transactions - about 2 months ago
Transactions interrupted 11:32-11:43 - 3 months ago
Nets Test Env. acquiring issue - 6 months ago
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