Outage in Softpay
Sandbox currently unavailable
Resolved MajorIncident Report
The Softpay Sandbox environment (test env.) is currently unavailable. We are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/20/2025 09:15AM
Sandbox environment is available again.
IDENTIFIED
5 months ago - at 11/20/2025 08:49AM
A certificate issue is affecting our Sandbox environment. We currently expect the test environment to be available again within an hour.
INVESTIGATING
5 months ago - at 11/20/2025 08:39AM
The Softpay Sandbox environment (test env.) is currently unavailable. We are investigating the issue.
Latest Softpay outages
High error rate for transactions for some customers - 7 days ago
Issues with all transactions - about 1 month ago
Transactions interrupted 11:32-11:43 - about 2 months ago
Nets Test Env. acquiring issue - 5 months ago
Elevated failure rate for Nets transactions - 8 months ago
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