Outage in Softpay
Sandbox currently unavailable
Resolved MajorIncident Report
The Softpay Sandbox environment (test env.) is currently unavailable. We are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 11/20/2025 09:15AM
Sandbox environment is available again.
IDENTIFIED
about 7 hours ago - at 11/20/2025 08:49AM
A certificate issue is affecting our Sandbox environment. We currently expect the test environment to be available again within an hour.
INVESTIGATING
about 7 hours ago - at 11/20/2025 08:39AM
The Softpay Sandbox environment (test env.) is currently unavailable. We are investigating the issue.
Latest Softpay outages
Elevated failure rate for Nets transactions - 3 months ago
Transactions to Paycore integration are failing - 3 months ago
Investigating - Paycore failures. - 5 months ago
Degraded transaction performance on Nets - 5 months ago
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