Outage in Softpay

Sandbox currently unavailable

Resolved Major

November 20, 2025 - Started 3 months ago - Lasted 42 minutes
Official incident page

Incident Report

The Softpay Sandbox environment (test env.) is currently unavailable. We are investigating the issue.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/20/2025 09:15AM

Sandbox environment is available again.

IDENTIFIED 3 months ago - at 11/20/2025 08:49AM

A certificate issue is affecting our Sandbox environment. We currently expect the test environment to be available again within an hour.

INVESTIGATING 3 months ago - at 11/20/2025 08:39AM

The Softpay Sandbox environment (test env.) is currently unavailable. We are investigating the issue.

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