Outage in SolarWinds Observability

Delayed Data Ingestion [NA-01]

Resolved Minor
December 11, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We’re currently investigating delay in Logs data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/11/2025 03:45AM

This incident has been resolved.

MONITORING about 1 month ago - at 12/11/2025 03:23AM

A fix for the Logs data ingestion delay has been deployed, and we’re actively monitoring to ensure full recovery. Some new data may still be missing from the UI, alerts may be delayed, and dashboards could reflect outdated information. We’ll share another update within the hour.

IDENTIFIED about 1 month ago - at 12/11/2025 03:01AM

We’ve identified the cause of the delay in Logs data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.

IDENTIFIED about 1 month ago - at 12/11/2025 02:09AM

We’ve identified the cause of the delay in Logs data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.

INVESTIGATING about 1 month ago - at 12/11/2025 01:21AM

We’re currently investigating delay in Logs data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

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