Outage in Spiceworks
Cloud Help Desk - Some emailed ticket responses aren't added to ticket
Resolved Minor
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Outage Details
REOPENED: We have reports that some emails don't make it to the cloud help desk to update tickets. The development team are looking into the cause.
Components affected
Spiceworks Cloud Help DeskLatest Updates ( sorted recent to last )
MONITORING
almost 3 years ago - at 09/16/2022 12:42PM
A new fix has been implemented and we're monitoring to verify its effects.
IDENTIFIED
almost 3 years ago - at 09/15/2022 12:34PM
The source of the issue has been identified and a fix is being worked up.
INVESTIGATING
almost 3 years ago - at 09/13/2022 04:23PM
REOPENED: We have reports that some emails don't make it to the cloud help desk to update tickets. The development team are looking into the cause.
Latest Spiceworks outages
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