Outage in Spiceworks

Inability to log in to the Cloud Help Desk/Inventory

Resolved Major
June 24, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

Developers are currently investigating an issue that is preventing some users from connecting to the Cloud Help Desk and Inventory. We'll update this page as soon as more is known about this issue.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/24/2024 07:49PM

We are no longer receiving reports of connectivity issues. Based on our testing, while services were accessible for most users, some internet service providers were unable to route traffic to our edge network, resulting in connection timeout errors.

If you are currently unable to reach any spiceworks.com site, please reach out to let us know by contacting support@spiceworks.com (or by updating your existing case if you reached out in the past few hours).

INVESTIGATING over 1 year ago - at 06/24/2024 03:31PM

Developers are currently investigating an issue that is preventing some users from connecting to the Cloud Help Desk and Inventory. We'll update this page as soon as more is known about this issue.

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