Outage in Spiceworks
Inability to log in to the Cloud Help Desk/Inventory
Resolved Major
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Outage Details
Components affected
Spiceworks Cloud Help Desk Spiceworks Connectivity Dashboard Spiceworks Inventory OnlineLatest Updates ( sorted recent to last )
We are no longer receiving reports of connectivity issues. Based on our testing, while services were accessible for most users, some internet service providers were unable to route traffic to our edge network, resulting in connection timeout errors.
If you are currently unable to reach any spiceworks.com site, please reach out to let us know by contacting support@spiceworks.com (or by updating your existing case if you reached out in the past few hours).
Developers are currently investigating an issue that is preventing some users from connecting to the Cloud Help Desk and Inventory. We'll update this page as soon as more is known about this issue.
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