Outage in Spiceworks
New users signing up to the Spiceworks Community or Cloud help desk seeing Server Error page
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
Feedback from affected folks indicate this issue has been resolved.
If you were affected by this issue, our dev team would really like to get the results of the following URL's to ensure we prevent it in future.
Results from visiting https://community.spiceworks.com/.well-known/conninfo
IPv4 address from ip4.discourse.org
IPv6 address from ip6.discourse.org
Please send those results to support@spiceworks.com with the subject line "Registration Issue IP information".
Thank you and sorry for the hassle.
A fix has been posted. If you're still seeing the error when signing up, please let us know by emailing support@spiceworks.com
Our development team is working on a fix for this issue. New users may not be able to complete their Spiceworks profile during signup.
We have reports that Cloud help desk logins will work via a web or mobile web browser, but you will see an error while trying to login to the mobile app.
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