Microsoft Azure has confirmed the issue is resolved. All impacted instances are restored, and services are operating normally. We will continue to monitor to ensure stable performance.
We are continuing to work on a fix for this issue.
We are currently observing latency issues in bot replies within AIMEE. The responses from the bot are delayed, and upon investigation, it appears that the latency is related to Azure API performance.
The issue occurs inconsistently but is impacting the overall user experience.
We will continue to monitor the situation from our side.
If you have any questions or need further assistance, please don’t hesitate to reach out to Sprinklr Support.
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