Outage in Sprinklr
Issue with Engagement, Compliance, and Web Share metrics
Minor
January 14, 2026 - Started about 8 hours ago
Official incident page
Official incident page
Incident Report
Hi Team,
We are currently observing an impact on Engagement, Compliance, and Web Share metrics across all partners. Metrics availability and processing may be delayed at this time.
The issue is due to an ongoing Hardware Issue, and we are closely monitoring the progress.
We will provide an update as soon as the recovery is completed or if there is any change in the situation.
Thank you for your patience.
Components affected
Sprinklr America (Prod) Sprinklr America (Prod) Sprinklr America (Prod2) Sprinklr America (Prod2) Sprinklr America (Prod6) Sprinklr America (Prod6) Sprinklr America (Prod8) Sprinklr America (Prod8) Sprinklr EMEA (Prod3) Sprinklr EMEA (Prod3) Sprinklr EMEA (Prod5) Sprinklr EMEA (Prod5) Sprinklr EMEA (Prod15) Sprinklr EMEA (Prod15) Sprinklr EMEA (Prod16) Sprinklr EMEA (Prod16) Sprinklr EMEA (Prod17) Sprinklr EMEA (Prod17) Sprinklr EMEA (Prod18) Sprinklr EMEA (Prod18) Sprinklr APAC (Prod4) Sprinklr APAC (Prod4) Sprinklr APAC (Prod11) Sprinklr APAC (Prod11) Sprinklr EMEA (Prod19) Sprinklr EMEA (Prod19) Sprinklr America (Prod12) Sprinklr America (Prod12)Need to monitor Sprinklr outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
IDENTIFIED
about 8 hours ago - at 01/14/2026 08:42AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 8 hours ago - at 01/14/2026 08:41AM
Hi Team,
We are currently observing an impact on Engagement, Compliance, and Web Share metrics across all partners. Metrics availability and processing may be delayed at this time.
The issue is due to an ongoing Hardware Issue, and we are closely monitoring the progress.
We will provide an update as soon as the recovery is completed or if there is any change in the situation.
Thank you for your patience.
Latest Sprinklr outages
Disruptions in Voice operations - 2 days ago
Intermittent error with AI related services - 23 days ago
Intermittent Issues with AI-Related Services - 27 days ago
Benchmarking Post Ingestion Issue - 28 days ago
Threads Message Insights API Disruptions - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5350 services available
Integrations with
