Outage in Sprinklr
Planned Infrastructure Enhancement Activity for Prod15
Resolved MinorIncident Report
Summary AI Generated
Sprinklr conducted a planned infrastructure maintenance activity on its EMEA Prod15 environment, scheduled for September 18, 2026, with an expected duration of approximately 30 minutes and potential intermittent disruptions. The incident remained open for approximately 490 hours before being resolved on October 5, 2026.
Hi Team ,
As part of our ongoing commitment to platform reliability, we will be conducting a scheduled infrastructure activity.
Scheduled Change Window: Friday, 18-Sep-2026 (2 AM IST)
Expected Duration: Approximately 30 minutes
While no extended outage is anticipated, intermittent disruptions may be experienced during the maintenance window. Our engineering teams will closely monitor the environment and respond immediately to any unforeseen issues.
Thank you for your understanding as we continue to enhance our infrastructure posture.
In case of any issues please reach out to support@sprinklr.com
Components affected
Sprinklr EMEA (Prod15)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/05/2026 03:06PM
This incident has been resolved.
INVESTIGATING
22 days ago - at 09/15/2026 04:51AM
Hi Team ,
As part of our ongoing commitment to platform reliability, we will be conducting a scheduled infrastructure activity.
Scheduled Change Window: Friday, 18-Sep-2026 (2 AM IST)
Expected Duration: Approximately 30 minutes
While no extended outage is anticipated, intermittent disruptions may be experienced during the maintenance window. Our engineering teams will closely monitor the environment and respond immediately to any unforeseen issues.
Thank you for your understanding as we continue to enhance our infrastructure posture.
In case of any issues please reach out to support@sprinklr.com
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