Outage in Sprout Social

X/ Twitter Outage

Resolved Major
May 09, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Twitter/X is currently experiencing difficulties that are affecting Sprout’s Smart Inbox, Reporting, and Listening features. As a result of these issues, you may experience: - Issues creating or editing Listening topics that include X as a source. - Issues loading X conversations in the Smart Inbox. - X data missing in Reports. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
Components affected
Sprout Social Web Application
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/09/2025 09:33PM

This incident has been resolved.

MONITORING 2 days ago - at 05/09/2025 07:59PM

X's service is operational and we are monitoring the results.

INVESTIGATING 2 days ago - at 05/09/2025 06:43PM

Twitter/X is currently experiencing difficulties that are affecting Sprout’s Smart Inbox, Reporting, and Listening features.

As a result of these issues, you may experience:

- Issues creating or editing Listening topics that include X as a source.
- Issues loading X conversations in the Smart Inbox.
- X data missing in Reports.

We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

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